Terms of service

Terms of Service

Overview

This website, ostvytsyaworkshop.myshopify.com (the “Store”), is operated by Olha Postnikova, Rivne, Ukraine, trading as Ostvytsia Workshop (“we”, “us”, “our”). By visiting the Store or buying from us, you agree to these Terms of Service. Please read them carefully.

Products

All our products are handmade. Colours, shades and small details can differ slightly from the photos and from piece to piece; this is part of handmade work and is not a defect. Sizes and weights in product descriptions are approximate.

Prices and payment

Prices are shown in US dollars and may change at any time without notice; the price in force is the one shown when you place your order. We may refuse or cancel any order, for example if a product is out of stock or a price was displayed in error; in that case any payment will be refunded in full.

Shipping and returns

Shipping is described in our Shipping Policy and returns and refunds in our Refund Policy. Both are part of these Terms.

Accuracy of information

We try to keep all information on the Store accurate and up to date, but we do not guarantee that it is free of errors. We may correct errors and update information at any time.

Intellectual property

All content of the Store, including product designs, photos and texts, belongs to Ostvytsia Workshop and may not be copied or used without our written permission.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of the Store or our products. Our liability for any order is limited to the amount you paid for it.

Personal information

Your personal information is handled as described in our Privacy Policy.

Governing law

These Terms are governed by the laws of Ukraine, without prejudice to any mandatory consumer protection rights you have in your country of residence.

Changes

We may update these Terms from time to time. The current version is always published on this page.

Contact

Questions about these Terms: ostvytsya.shop@gmail.com, +380931016091, Telegram @ostvytsyashop.